Frequently Asked Questions

I'm planning a special event. Can I get a custom cake or pastry order tailored to my requirements?

Certainly! We specialize in creating custom bakes for birthdays, anniversaries, and other special occasions. Simply give us a call or drop an email with your ideas, and we'll work with you to bring them to life.

Can I track my order?

Yes, you can track your order's progress. Once your order is shipped, we'll provide you with a tracking number, allowing you to monitor the status of your package as it makes its way to you.

What is your shipping policy?

We offer both domestic and international shipping options. Shipping rates and delivery times may vary, so please review our Shipping Policy on our website for specific details. We aim to process and ship orders promptly to ensure you receive your purchases in a timely manner.

What are your most popular items, and do you have any daily or seasonal specials?

Our menu features a range of popular items, with some customer favorites that have become classics. We also introduce daily and seasonal specials based on fresh, local ingredients. Ask our staff for today's highlights when you visit.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and more. You can choose your preferred payment method during the checkout process.

What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, please refer to our Return and Exchange Policy for information on how to initiate a return or exchange. We strive to make the process as convenient as possible for you.

Didn't find answer to your question?

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